Droxin ("we", "us", "our") is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights.
All sensitive credentials (WordPress passwords, hosting logins, FTP passwords) are encrypted with AES-256-CBC before being stored in our database. Access is restricted to authorized technicians only and deleted after project completion upon request.
Whenever possible, we recommend creating a temporary, limited-access account (a temporary WordPress admin user, FTP account, or hosting-panel login) for us to use instead of your primary credentials, and removing it once the project is complete. Some issues — such as malware cleanup or a full-site restore — may still require full access to your hosting or CMS; when that's the case, we only request what's actually needed to diagnose or fix the specific problem you reported.
We retain your account data as long as your account is active. Project credentials are deleted upon your request after the project is completed. You may request deletion of your account at any time by emailing support@droxin.com.
We use only a session cookie to keep you logged in. No third-party tracking cookies are used. No advertising cookies.
For any privacy-related questions: support@droxin.com