Who We Are

About Droxin

Droxin exists for one moment: the one where your website is down, broken or hacked and you need it working again — fast, and without paying a technician by the hour to "look into it."

What We Do

We diagnose and repair websites that are broken, hacked, slow, or throwing errors — a 500 Internal Server Error, the WordPress White Screen of Death, a site that stopped working after a plugin or theme update, malware or a hack, or a site that's simply become too slow to use.

We work across all major platforms: WordPress, Shopify, Joomla, Drupal, OpenCart, and custom-built websites. If your site runs on the web, we can almost certainly take a look.

How We Work

1
Submit Your Website

Tell us your site URL and what's wrong. Our team is notified immediately.

2
We Diagnose It

We inspect the site and identify the issue — usually within hours, not days.

3
You Get a Fixed Quote

One clear price for the fix. No hourly billing, no surprise invoices.

4
We Fix It

Once you approve, we get to work until the site is fully restored.

5
You Confirm, Then Pay

You review the result yourself. If it isn't fixed, you don't pay.

Our Pay-After-Fix Guarantee

Every repair starts from a fixed quote — you know the price before we touch anything. You pay only once the fix is confirmed working, on your own site, by you. If we can't fix it, you don't pay. There's no hourly clock and no partial charge for an attempt that didn't work.

How We Handle Access & Your Data

Fixing a website usually means needing some level of access to it — a WordPress admin login, an FTP/hosting account, or similar. Wherever possible, we recommend creating a temporary, limited-access account for us to use instead of your primary credentials, and removing it once the project is complete — our own project forms remind you of this when you submit access details. Some issues, like malware cleanup or a full-site restore, may still require broader access; in those cases we only request what's actually needed to fix the specific problem you reported.

Any credentials you do share are encrypted before storage, and full details on what we collect and how it's handled are in our Privacy Policy.

Emergency Situations

If your store is down and losing sales right now, or your site is actively being attacked, our emergency service guarantees a first response within 30 minutes, 24 hours a day, 7 days a week.

Have a website problem right now?

Submit your site and get a free diagnosis — you only pay after the fix is confirmed.

Get a Free Diagnosis